As a business owner, you want your systems to make serving your customers easier, more organized, and more successful. A very common situation for a business owner to be in is to have gotten used to a system, and used it well for years, only to find that it’s now outdated and behind, or no longer capable of working on the scale you need it to. What you’re working with is legacy software. It still does what you originally needed, but your needs and wants have changed.
An example of this might be that your dental office has all it’s workstations and electronic patient records set up and organized it the same system you began with in the 1980s. The practice can benefit greatly from switching to something more modern, with automated reminders for appointment post cards and birthday cards, or other features that would bring up your bottom line.
What’s the Best Way to Switch?
Getting all your information from your old system to the new one seems insurmountable. You absolutely need that data, and can’t just start a system fresh without it. And your staff is used to the old way of doing things, without fully understanding how to use this new software. This situation can keep you from moving ahead for years, while your patients slowly ease over to practitioners who seem more organized or have a text message reminder system.
The best way to switch is with help. Grundig IT specializes in making the move from legacy software that your data and your staff is fully entrenched in, to something newer, more agile, and more equipped to impress your customers. Grunding IT can handle data migrations or structuring, train your staff, and offer support during your switch. We can even help you evaluate your options as you decide which software to use for your company. Contact us today to arrange for an easy move to better tools
