Hello everyone! We’ve noticed a new, strange issue with a recent Microsoft Office update, changing how Outlook presents its auto-complete options for mail recipients. Outlook now has a large dropdown box with little profile boxes, taking up significantly more screen real estate than the small list it has had before. Some people have even reported the selection box extending upwards instead of downwards, going off the screen. Here's a before and after glimpse: While I am … [Read more...] about Microsoft Outlook update: Email dropdown selection troubles
General Computing
Grundig IT Newsletter: To Repair or Replace Your Computer?
Computing News That You Can Use - February 2021 To Repair or Replace Your Computer? - That is the Question Quote of the Month: “Mastering others is strength, mastering yourself is true power." - Lau Tzu Computers (and networking equipment) have a useful lifespan which is much shorter than the other major things we own and use, such as houses, cars and appliances. Given that computers wear out and become outdated so fast, the question becomes: Do we upgrade them, making incremental … [Read more...] about Grundig IT Newsletter: To Repair or Replace Your Computer?
Grundig IT Newsletter: How to Ask For Technical Support
Grundig IT Newsletter Computing News That You Can Use - January 2021 How to Ask For Technical Support: Getting The Most Efficient Resolution Quote of the Month: “Success is not final; failure is not fatal: it is the courage to continue that counts." - Winston Churchill Unsurprisingly, in our line of work, we have a lot of requests for technical support. It’s our job to help and fix things, and we want you back on your feet and working as efficiently as possible. There’s a method … [Read more...] about Grundig IT Newsletter: How to Ask For Technical Support
Defending Against Common Phishing Attacks
Grundig IT Newsletter Computing News That You Can Use - December 2020 Quote of the Month: “By failing to prepare, you are preparing to fail.” - Benjamin Franklin With the dangers of COVID-19 still lingering about the world, multitudes of users are spending more and more time online. Similarly, more and more illicit businessmen - you know, criminals? - are pushing their work online even harder. More than ever, a wealth of data exists on your network that cybercriminals want to get their … [Read more...] about Defending Against Common Phishing Attacks
Phones – Not Quite Computers, But Equally Important
Grundig IT Newsletter Computing News That You Can Use - November 2020 OK. Usually, we are talking about computers, IT and other ways to enhance and grow your business with technology. This time, a slight detour. Phones. Equally important, but not focused on so much. I have an iPhone and have used one since I switched from Blackberry (remember Blackberry?) a long time ago. Benjamin has a Samsung (Android) device. Both are great and perform similar functions. Which one is better is really a … [Read more...] about Phones – Not Quite Computers, But Equally Important
Introducing Benjamin Gratch, Grundig IT’s New Technology Expert
Grundig IT Newsletter Computing News That You Can Use - October 2020 For the last 4 weeks, I had been searching for a new technician to add to the Grundig IT team. Now, I am proud to announce that we have found our guy! Benjamin Gratch survived the interview and testing process, distinguishing himself along the way and emerging as the top candidate among 3 final contenders. He started last week, has transitioned nicely into his current position and is busy learning about Grundig IT’s clients … [Read more...] about Introducing Benjamin Gratch, Grundig IT’s New Technology Expert
Data Recovery Scenarios When a Hard Drive Goes Bad – And How Grundig IT Can Help
One of the most dramatic and difficult things that can happen to a computer system is storage failure. There are three general causes for damaged data and all of them can be caused by multiple things. Data can be corrupted when changes to files are interrupted, which can affect just one file or the whole drive, and if the drive itself is somehow damaged, the data will become hard, or even impossible to access. If only a few folders or files are inaccessible on the storage device, it's … [Read more...] about Data Recovery Scenarios When a Hard Drive Goes Bad – And How Grundig IT Can Help
Remote Desktop Services and Other Remote Access
During these times of most workers only being able to work from home, solutions for allowing remote workers to maintain similar levels of productivity are becoming increasingly necessary. Fortunately, there are a considerable number of systems that can be implemented to make working remotely feasible. The type of system we will be discussing this month is full remote access to a computer. Remote Desktop Services Remote Desktop Services, or RDS, is a system that can be deployed and set up on … [Read more...] about Remote Desktop Services and Other Remote Access
Remote Access – March Newsletter
Remote Access Worried about Coronavirus and lockdown? There are ways to work remotely. Grundig IT will help you be productive during this period. Stuck at home for a few weeks, or more? Can't escape except to get food or medicine? Don't worry. There are still ways to get things done and to access your work computer when not seated in front of it via remote access. Most workplaces offer one of 2 remote options: VPN or remote control. Or both. Either way, an Internet connection … [Read more...] about Remote Access – March Newsletter
Improving Wireless Networks
WiFi Signal Restraints Most offices will have ethernet wiring throughout the space, eliminating most of the need for WiFi in the office. However, certain cases will require a WiFi connection such as laptops or phones that are used by mobile employees and/or visitors. Residential locations will also typically need WiFi for many devices used by the residents. But there is one major limitation of wireless networks. The current WiFi technology has difficulty with both distance and … [Read more...] about Improving Wireless Networks
